Privacy Policy
This Privacy Policy ("Policy") describes how Medstar Diagnostics ("Company," "we," "us," or "our") collects, uses, and shares personal information when you use the diagnostic lab application ("Application").
1. Information We Collect:
a. Personal Information: We may collect personal information such as your name, contact details, date of birth, gender, and other identifiers necessary for providing diagnostic lab services.
b. Health Information: You may provide health-related information, such as medical history, test results, and other diagnostic data. This information is crucial for the proper functioning of the Application's services.
c. Usage Information: We collect information about how you use the Application, including device information, IP addresses, browser type, and operating system.
2. How We Use Your Information:
a. Provision of Services: We use the collected information to provide you with diagnostic lab services, deliver test results, and facilitate communication between you and healthcare professionals.
b. Improvement of Services: We may analyze usage data to improve the functionality, features, and performance of the Application.
c. Communications: We may use your contact information to send you updates, appointment reminders, and other relevant communications related to the services provided by the Application.
3. Data Sharing and Disclosure:
a. Healthcare Professionals: We may share your health information with authorized healthcare professionals involved in your care.
b. Service Providers: We may engage third-party service providers to assist with data processing, storage, and other technical functions. These providers are bound by confidentiality obligations.
c. Legal Compliance: We may disclose information as required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
4. Data Security:
a. We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure.
b. While we strive to protect your information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.
5. Your Choices:
a. You can update or correct your personal information by accessing your account settings within the Application.
b. You can opt out of receiving promotional communications by following the instructions provided in the communication.
6. Children's Privacy:
The Application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
7. Changes to this Policy:
We may update this Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice within the Application.
8. Contact Us:
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@mdclabs.in